SPEND £50 FOR FREE DELIVERY
01793 887 555
SPEND £50 FOR FREE DELIVERY

01793 887555

Have a dog over 7 years old? - They qualify for FREE membership to our Senior Dog Club


SUBSCRIBE & SAVE 10%

Subscribe and get your pet's favourites, delivered directly to your door!

Follow these quick and easy steps below:

1. Choose your pet's favourites

Choose your pet's favourites from our shop.

Then select Subscribe & Save option.

2. Select frequency

Choose how often you would like deliveries, from every 2 to 12 weeks, it's totally up to you.

 

3. Add item(s) to cart

Add items to cart choosing as many products as you like.

4. Checkout & save!

Checkout and save 10% with every order. Easy!

This also means orders will be automatic, saving time & worry.


Now sit back, relax and wait ...


You can change the products and delivery frequency on future orders, skip an order or cancel at any time.

Save 10% on every order

Setting up a subscription, means you will Save 10% on every order.

How often will it be delivered?

At Vet’s Kitchen®, we are passionate about your pet’s health and well-being. With our subscription service you can get naturally nutritious, tasty food delivered to your door when it suits you (between every 2-12 weeks). It's easy to amend and update so you stay in control.

Can I change my subscription?

We understand that sometimes things change, you may need to amend an order or add in a little extra treat! That’s why we’ve made our subscription easy to customise and amend order by order – you can change the products, delivery frequency as you and your pet need.

 

How do I stop my subscription?

Your subscription can also be paused or cancelled at any time – so if you’re off on holiday or just need a break it’s no problem!

How is it delivered?

Our products are shipped by courier, they will text/email you a 1hr delivery notification which you can amend if needed. You can provide special delivery instructions by filling out the comments section on your order form. And don’t forget delivery is free on orders over £50.

How often will I get deliveries?

It’s up to you! Our subscription means you can have you pet’s favourite food delivered every 2-12 weeks – most popular is every 4 weeks but we’ll leave you to decide what works best for you. You can amend and the frequency of delivery to suit yourself – it’s simple!

How do I get my subscription discount?

You will automatically recieive a 10% discount from your order value – no need to remember codes, we do the hard work for you!

Is there a delivery cost? 

We offer free delivery on all orders over £50 delivered to Mainland UK. Orders vetween £35-£49.99 in value, will be charged £1.99 for delivery. There is a charge of £4.99 on orders under £34.99. Full details of costs for deliveries outside Mainland UK can be found here: Shipping Policy

What’s the minimum order for subscription?

There’s no minimum order on our subscriptions, but remember delivery is FREE on Mainland UK orders over £50.

Can I change my subscription?

Yes. We want our subscription service to make life easier for you, so if you need to amend, add or skip any orders sign into your account and visit the subscriptions section. Here you will be able to make any changes you need. If you need any help just give us a call on 01793 887 555 and one of team will be happy to help.

We recommend that you give us 24 hours to manage any changes.

How do I pay for my subscription?

You can use all of the normal payment methods – so debit, credit card and PayPal. You can change this in your account settings if you need to. Payment is taken the day the products are dispatched.

How long will my subscription run for?

We want you to relax and enjoy having our food delivered to your door. Our subscription is set up to run until you want to cancel it, which you can do at any time.

Can I get other discounts when I subscribe?

Occasionally we offer discounts on our products – you will always be charged the price stated on our website on the day of dispatch. Other discounts cannot be applied in conjunction with the Subscribe & Save discount.

More questions/ need more help? 

If you would prefer for a member of our team to talk you through our subscriptions, help set you up or assist with any issues you may have please give us a call on: 01793 887 555

Subscription T&Cs 

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